See all jobs

Restaurant Service Manager (m/f/d)

Permanent employee, Full-time · Office
Read job description in:
Your mission

  • Manage all aspects of daily restaurant operations during shifts, ensuring efficiency in staff management, inventory control, and financial performance.

  • Train, schedule, and supervise team members to ensure optimal coverage and adherence to company policies.

  • Promote a positive and collaborative work environment, supporting teamwork and professional development of employees.

  • Implement and uphold operational standards and procedures to ensure consistent service quality and efficiency.

  • Monitor and analyze sales figures, turnover, and expenditure and take proactive measures to optimize profitability and reduce costs.

  • Interact with customers to ensure their satisfaction, addressing and resolving any concerns promptly and courteously.

Your profile

  • Catering experience preferably with staff responsibility

  • Management experience

  • Good knowledge of restaurant operations, including front-of-house, back-of-house, and kitchen management.

  • Excellent customer service skills, focusing on providing a memorable dining experience.

  • Good time management, with the ability to multitask and prioritize effectively.

  • In-depth knowledge of food safety and hygiene regulations.

  • Flexibility to work evenings, weekends, and public holidays as required.

  • English C1

Why us?

  • Be part of a lively, buzzing restaurant setting celebrated across Berlin.

  • Enjoy a mix of hands-on kitchen work and important administrative responsibilities.

  • Earn a salary that recognizes your experience and contributions.

  • Access continuous professional development and opportunities to advance within the company.

  • You will receive a free staff meal on every shift.

  • Enjoy food discounts at all four Wen Cheng locations.

  • Company discount on BVG tickets to make commuting easier.

  • Work alongside dedicated colleagues who share your enthusiasm for top-quality cuisine.

Apply for this job
About us

Welcome to Wen Cheng – The Home of Authentic Chinese Hand-Pulled Noodles!

At Wen Cheng, we blend traditional craftsmanship with modern culinary techniques to create a unique gastronomic experience. 

As we expand our franchise system, we’re satisfying Berliners' cravings and offering ambitious entrepreneurs across Germany the chance to join our growing family.

We continuously look for passionate individuals to help us elevate our culinary offerings. If you are passionate about Chinese food, teamwork, and gastronomy, we love to hear from you!


Grow with us…


Wen Cheng is a restaurant concept offering traditional Chinese hand-pulled noodles. Since 2021, we have expanded rapidly with four locations in Berlin. A culinary hype that leaves our guests and us wanting more. Behind our four locations stands a brand with over 100 employees from various nations.

Wen Cheng is proud to be an equal-opportunity workplace, striving to attract, promote, and retain talented individuals from diverse backgrounds, perspectives, and skills. Become part of our team!

Deine Aufgaben

  • Alle Aspekte des täglichen Restaurantbetriebs während der Schichten leiten, um Effizienz in der Personalführung, Bestandskontrolle und finanziellen Leistung sicherzustellen.

  • Teammitglieder schulen, planen und beaufsichtigen, um eine optimale Abdeckung und die Einhaltung der Unternehmensrichtlinien zu gewährleisten.

  • Ein positives und kollaboratives Arbeitsumfeld fördern, das Teamarbeit und die berufliche Entwicklung der Mitarbeiter unterstützt.

  • Betriebsstandards und -verfahren implementieren und einhalten, um eine konsistente Servicequalität und Effizienz sicherzustellen.

  • Verkaufszahlen, Umsatz und Ausgaben überwachen und analysieren und proaktive Maßnahmen zur Optimierung der Rentabilität und Kostensenkung ergreifen.

  • Mit Kunden interagieren, um ihre Zufriedenheit sicherzustellen und Anliegen zeitnah und höflich zu klären.

Dein Profil

  • Erfahrung in der Gastronomie mit Personalverantwortung

  • Gute Kenntnisse der Restaurantabläufe, einschließlich Front-of-House, Back-of-House und Küchenmanagement.

  • Hervorragende Fähigkeiten im Kundenservice mit dem Fokus auf ein unvergessliches Esserlebnis.

  • Gutes Zeitmanagement mit der Fähigkeit, mehrere Aufgaben zu jonglieren und effektiv Prioritäten zu setzen.

  • Umfassende Kenntnisse der Lebensmittel-, Sicherheits- und Hygieneverordnungen.

  • Flexibilität, abends, am Wochenende und an Feiertagen zu arbeiten, wenn erforderlich.

Warum wir?

  • Sei Teil eines lebhaften und pulsierenden Restaurantumfelds, das in Berlin gefeiert wird.

  • Genieße eine Mischung aus praktischer Küchenarbeit und wichtigen administrativen Aufgaben.

  • Verdiene ein Gehalt, das deine Erfahrung und Beiträge anerkennt.

  • Zugang zu kontinuierlicher beruflicher Weiterbildung und Aufstiegsmöglichkeiten im Unternehmen.

  • Du erhältst bei jeder Schicht eine kostenlose Mahlzeit.

  • Genieße Rabatte auf Speisen an allen vier Wen Cheng Standorten.

  • Firmenrabatt auf BVG-Tickets, um den Arbeitsweg zu erleichtern.

  • Arbeite mit engagierten Kollegen zusammen, die deine Leidenschaft für hochwertige Küche teilen.

  • Spaßige Teamevents

Apply for this job
Über uns

Welcome to Wen Cheng, the home of authentic Chinese hand-pulled noodles! We combine traditional craftsmanship with modern culinary techniques to create an unparalleled gastronomic experience.


As we expand our franchise system, we not only satisfy the cravings of Berliners, but also offer ambitious entrepreneurs across Germany the opportunity to become part of our growing family. We are continuously looking for passionate people to help us improve our culinary offering.  If you have a passion for hospitality and want to make every guest feel special, we look forward to receiving your application!


Grow with us…


Wen Cheng is a restaurant concept that offers traditional Chinese hand-pulled noodles. Since 2021, we have developed rapidly with four locations in Berlin. A culinary hype that leaves both our guests and us wanting more. Behind our four locations is a brand with over 100 employees from different nations.

Wen Cheng is proud to be an equal opportunity workplace and strives to attract, develop and retain talented people from diverse backgrounds, perspectives and skills. Join our team!




Apply for this job
Join the Wen Cheng team!
Data privacy statement
Uploading document. Please wait.
Please add all mandatory information with a * to send your application.